Policies & Other Important Stuff
Shipping
All packages are shipped via USPS, First Class, and can be tracked. I typically ship completed items within 1 week of finishing them. If you are in a rush, let me know, and I’ll get your package in the mail sooner. Unfortunately, the mail system isn’t always reliable. Packages sometimes get lost or damaged, which is out of my control. If you have a problem with your shipment, please contact me and I’ll do my best to help you out.
Happiness Guarantee
My plushies and accessories are designed to bring happiness and joy. If for any reason you are not satisfied with your order, please contact me.
Custom Orders
Want different colors? Don’t see exactly what you want? Let me know. I love bringing new friends and projects to life!
Washing Instructions
Since all of my plushies and accessories are handmade and can be delicate, I only recommend hand washing. Here’s how to clean your friend:
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Soak in cold, soapy water for 10-15 minutes.
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Gently squeeze out any extra water
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Completely air dry in an air conditioned or well-ventilated area
